Customer to human stems from Murali balraman’s extensive experience in customer experience and customer Centricity. Murali took a pledge to give back his life’s lessons many years ago and this book marks a step in that direction. It is filled with stories and experiences, to evoke the reader’s interest and ideas that impact an organization or business. Every business has a customer, big or small, and that customer is the business’s most important asset. Whether you are a start-up or an established business there is something for you in this book. It contains trends, insights, methods and technologies laid out in an easy-to-read format and is relevant for anyone seeking well-researched information in this field. It is also filled with invaluable stories on inspirational customer experiences (CX), agnostic to which industry you belong to.
Weight | 340 g |
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Dimensions | 14 × 21 × 1 cm |
Language | English |
Category | Business |
Cover | Paperback |
ISBN | 9780670095650 |
Edition | 1st |
Vol. | 1 |
Page Count | 327 |
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